Terms of Service

= = By commissioning me, you agree to these terms and that you are at least 18 years old = =

General

  • I reserve the right to refuse a commission without explanation.
  • I will not provide .PSD, .CLIP or .SAI files.
  • I will not color or edit another artists work unless I have consent from the original artist.

Contact

Payment

  • Payments are accepted in USD only, via PayPal. paypal.me/freezinghot
  • Payment must be made up front before any work will be done. (for large orders, payment is due after a sketch is provided)
  • Rush orders that require a completion date that falls before the normal turnaround will add to the final price.

Timeframe

  • Icons and sketch commissions are normally completed within 1 week of payment.
  • Large orders such as reference sheets and fully detailed works may take up to a month.

Changes/Edits

  • Commissions include a rough sketch for approval. At this time, you may make alterations.
  • I will not add or change any details that I was not made aware of before completion of the image.
  • Large commissions will include at least 2 work-in-progress approvals.
  • Changes requested after completion will incur fees that vary by complexity and timeframe.

Usage

  • The artist retains all right to the artwork and digital file. This includes rights to advertising and reproduction.
  • The client may print the artwork for personal use. They may repost artwork without my written consent.
  • Characters are used with expressed permission from the owners. The owners retain the rights to the character’s designs, but not the artwork itself.

Cancellations/Refunds

  • Cancellation by the client will result in a partial refund being issued through Paypal. The amount refunded depends on the amount of completion.
  • Cancellation by the artist will result in a full refund through Paypal.
  • No refund will be issued after the commission has been completed.